New & Noteworthy

CELEBRATING EXCELLENCE: REED SECURITY'S CUSTOMER SUPPORT TEAM ACHIEVES 100% POSITIVE REVIEWS


In a remarkable feat of dedication and skill, the Reed Security customer support team has achieved a commendable milestone: 100% positive customer reviews for the entire month of October 2023.


This is a HUGE accomplishment considering Reed Security protects thousands of businesses and homes across three provinces!  


Congratulations Nolan, Devin, Mike, Lesli and Garrett on providing excellent customer service! You consistently go above and beyond to ensure every client interaction is positive, productive, and problem-solving.


Here's what Reed Security client's are saying:

"Service is always awesome with Devin, keep up the great work!" - Melissa S.


"Technician Mike was very good. Very professional." -Art G.


"Super support and help with different options to solve the problem." -Ron C.


"Lesli provided quick and efficient service. Thanks again!" -Shawn


"Great job on communication and finding out what caused the problem." -Sara


"Garrett was efficient, fast, helpful!" - Rae P.


"Thank you for your help and support." - Linda K.


"Very knowledgeable and friendly. Was a pleasure having you come out." Ron B.


As we celebrate this achievement, we look forward to seeing what the future holds for Reed Security’s customer support team. Their dedication sets a high bar not only within the company, but for customer service standards industry-wide.

HOW TO HONOR OUR VETERANS AND THOSE CONTINUING TO SERVE


ARemembrance Day approaches, it is a time of reflection and commemoration. At Reed Security, we hold the stories of our veterans close to our hearts and believe in the importance of remembering and honoring their sacrifices and those that continue to serve.


In partnership with The Royal Canadian Legion, we are committed to keeping the memory of our veterans alive. Here are meaningful ways we encourage you, our valued clients, to join us in remembering:


1. Say "Thank You": Take a moment to thank a veteran. A simple gesture of gratitude can mean the world to someone who has served.


2. Wear a PoppyThe poppy is a symbol of remembrance. By wearing it, you pay tribute to the fallen and support the living veterans and their families.


3. Attend Remembrance Ceremonies: Join us at local ceremonies or virtual events organized by The Royal Canadian Legion to honor those who have given their lives for peace and freedom.


4. Pause for Two Minutes of Silence: At the eleventh hour, on the eleventh day, of the eleventh month, we observe two minutes of silence to remember.


5. Share Stories of Remembrance: Encourage dialogue within your families and communities. Share stories of sacrifice and service to ensure they are never forgotten.


6. Teach Our Children the Importance of Remembrance: Pass on the torch of remembrance to younger generations, so the legacy of our veterans endures.


7. Support the Poppy Campaign: Contributions to the Poppy Campaign directly support veterans and their families.


We proudly support the initiatives led by 
The Royal Canadian Legion. We encourage you to visit their website at legion.ca to learn more about how you can honor our heroes.


We remember.


Reed Security is closed on Monday, November 13th in honor of Remembrance Day.






WILL YOU BE TRAVELLING? MAKE SURE YOU ADD THIS PROTECTION



Most insurance companies require your home to be 
checked every 24 hours when you are travelling - due to the high risk of damage and paying out claims.

Many insurance companies will accept monitored environmental devices connected to a home security system as an alternative. You may also qualify for an insurance premium discount.    

Before leaving for an extended trip, contact your insurance agent or company to understand their specific requirements and recommendations.

Reed Security's most popular, insurance approved added protection are:




Low temperature protection...$3/month per sensor

Drops in temperature can occur when your furnace or boiler breaks down in our cold winters. 

Installing a low temperature sensor can prevent frozen pipes. If the temperature in your home drops significantly, there's a risk water pipes can freeze. Frozen pipes can burst, leading to expensive water damage.

When the temperature drops to 7 degrees Celsius you receive instant alerts to your smartphone and Reed Security's monitoring team will notify your call list. Take action before there is greater damage and costs.

Reed Recommends: install monitored low temperature sensors near the furnace or boiler as well as on each floor



Flood protection
...$4/month per sensor

Flooding can occur after heavy rains, spring melting, sump pump failure, sewer backup, water pipes bursting, broken appliances, bathtubs overflowing and more. 

Installing a monitored flood sensor provides early detection in areas with pooled water. Y
ou receive instant alerts to your smartphone and Reed Security's monitoring team will notify your call list. Take action before there is greater damage and costs.
   
Reed Recommends: install monitored flood sensors at low points where water is likely to pool - basement storage rooms, sump pit, and laundry area. Consider installing a smart water shutoff to turn the water off when a leak is detected.




Fire protection
...$4/month per sensor

The top 5 causes of house fires are: 1) cooking; 2) heating; 3) electrical; 4) smoking; 5) candles 

Installing monitored smoke sensors can save lives. Unlike traditional smoke alarms that only sound within a home, monitored smoke sensors are connected to Reed Security's 24/7 Monitoring Stations - operators will immediately dispatch the Fire Department.  

Reed Recommends: install monitored smoke sensors in bedrooms, hallways and common areas on each level of your home; do not install in kitchens or garages due to the potential of false alarms



Ready to take the next step?


Reach out to us today at 306.653.3200 or visit our website at www.reedsecurity.com to inquire about adding 
low temperature, flood or fire protection to your home or business




BACK TO SCHOOL SECURITY AND SAFETY TIPS

The back-to-school season is in full swing! As your little scholars return to the classroom, it’s essential to ensure the nest they come back to is safe and secure.


Reed Security takes the responsibility of protecting your home seriously. Use these 7 pro tips to increase your home security and safety as the school year kicks off.




1. Test your alarm system


Did you recently cancel your home phone line? If so, you may no longer be connected to Reed Security's 24/7 Monitoring Stations (and no longer have Guard, Police, and Fire dispatch).


Visit our 
Self Care site and type in "test" into the search bar for instructions. 




2.  Upgrade to a smart security system


As your kids return to school, there's no better time to review your home security measures. A smart security system not only protects against intruders, but can also notify you of hazards like fires or floods.

Consider installing:


Smart Door Lock: Never worry about losing keys. Our door locks have built-in keypads and can alert you when your child arrives home. Lock/unlock doors with our mobile app. 

Smart Doorbell Camera: Get an alert when a visitor approaches or rings your video doorbell. See and speak to visitors, from anywhere.

Smart Home Hub: The IQ Panel 4 replaces your existing alarm system. Comes with an elegant HD touchscreen, hacker protection and ultra fast LTE signaling to our monitoring stations.




3. Setup schedules


With the hustle and bustle of school routines, it's easy to forget to lock doors or arm the security system. By setting up schedules through the Reed Security mobile app, you can automate these tasks to ensure your home remains secure even in the midst of morning chaos.

For example, you can setup your alarm to auto-arm at 11pm (if it hasn't already been armed) or 9am after the kids have gone to school.


4. Establish a safe room


Designate a "safe room" aka a panic room in your home where your children can go in case of emergencies.

A safe room should have a solid core metal or wood door, a deadbolt lock and no windows. You can modify a closet or an are within your basement.   

Equip this area with essential supplies, including a first-aid kit, a list of emergency contacts, and a device to call 9-1-1.

Consider installing a keypad or panic button in your safe zone to notify the Police that you need help. 

5. Teach safety principals


Educate your children about the basics of home safety:

Stranger Awareness: Teach them not to open doors to strangers, no matter how friendly they seem.

Emergency Numbers: Ensure your children know how to dial emergency numbers and what information to provide.

Safe Routes: Discuss the safest routes to and from school and the importance of staying on the designated paths.




6. Share with neighbours


Encourage a neighborhood watch program where you and your neighbors look out for each other’s properties. Creating a community of vigilance can significantly enhance security.

Share info. via text messaging or WhatsApp and post videos on Facebook.


7. Light up the perimeter


Ensure the external areas of your home are well-illuminated to deter potential intruders. Install motion-sensor lights and trim shrubs to remove potential hiding spots.


Back-to-school time is a season of transition. As you navigate the new schedules and routines, let Reed Security provide peace of mind by safeguarding your home. With cutting-edge technology and unparalleled service, we are committed to keeping your nest secure as your young ones head back to school.


REED personalizes security solutions for your needs and budget.

Contact Us today for a FREE QUOTE for your Home or Business.

306.653.3200 or 1.844.384.7233

www.reedsecurity.com











ENJOY YOUR VACATION. WE GOT YOU COVERED!


Hope you're enjoying your summer holidays!

While you're away - Reed has you protected 24/7.

Our monitoring team is always ready to respond to alerts they receive from your alarm system, fire system and camera system.

If you can't be reached, we will immediately dispatch the proper authorities.

See you when you get back.

Your Friendly Neighbourhood Team @ Reed Security


PS: If you don't already have a security system we provide free quotes

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LOCATIONS

SASKATOON SECURITY
Reed Security Group (HEADQUARTERS)
14-1724 Quebec Avenue
Saskatoon, SK S7K 1V9
Ph: 306.653.3200
1.844.384.SAFE (7233)

Sure Innovations
1701 Saskatchewan Avenue
Saskatoon, SK S7K 1P7
Ph: 306.974.0888

Nine Yards Technologies Inc.
Ph: 306.341.2477

 

REGINA SECURITY
ViboPulse Services
Ph: 306.206.0700

WINNIPEG SECURITY
Guardian Advanced Solutions
Ph: 204.250.7510 or 204.878.0061

PRINCE ALBERT SECURITY
Thor Security Ltd.
1-243 South Industrial Drive
Prince Albert, SK S6V 7L9
Ph: 306.922.7200

 

NIAGARA REGION SECURITY
Alltech Smart Security
Ph: 289.990.3234

KAWARTHA LAKES REGION SECURITY
Dot Communications
232 Kent St W Unit 4
Lindsay, ON K9V 6A4
Ph: 1.833.368.2666

 

CALGARY SECURITY
Oxford Security Systems
#501, 2903 Kingsview Blvd SE
Airdrie, AB T4A 0C4
Ph: 587.393.2800

EDMONTON SECURITY
Ph: 1.844.384.7233