We're Here to Help!

We have Answers to your most frequently asked questions at our Self Care site.

If you would like to save a few bucks please visit our Self Care site before requesting support.

Reed Security technical support is available during regular business hours; Monday to Friday 8:00 AM to 4:30 PM Saskatchewan time excluding holidays.

Our support team is happy to listen, diagnose problems and provide basic troubleshooting.

More complex problems will require a remote login or sending a technician to your site. There is a fee for both remote and on site service.

Please review our warranty policies prior to contacting our office.

PARTS WARRANTY
One year manufacturers warranty

LABOUR WARRANTY
Installations – One year
Service Calls – 90 days

NOT COVERED
  • Batteries
  • Transformers
  • Damage
  • Remote Support fees
  • Truck Roll fees
  • Out of Town Travel, Meals, Accommodations
  • Relocating or Repositioning Equipment
  • Networking Service
  • Programming Service
  • Video Export Service
  • Issues caused by shifting buildings
  • Scissor Lift or Boom rentals
  • Acts of God


Please fill out the form below to request technical support.

Reviews

Reed Security provides us with excellent service. I would recommend Virgil and his friendly staff for any project because of their Knowledge, competitive pricing, and customer service.

- Colleen Mah, Northridge Development Corp.


We have had Reed Security at our branches and refer them to our clients.

- Scott Cherry, Cherry Insurance Ltd.

LOCATIONS

SASKATOON SECURITY
Reed Security Group (HEADQUARTERS)
14-1724 Quebec Avenue
Saskatoon, SK S7K 1V9
Ph: 306.653.3200
1.844.384.SAFE (7233)

Sure Innovations
1701 Saskatchewan Avenue
Saskatoon, SK S7K 1P7
Ph: 306.974.0888

Nine Yards Technologies Inc.
Ph: 306.341.2477

 

REGINA SECURITY
ViboPulse Services
Ph: 306.206.0700

JNG Electrical Services
Ph: 306.994.7140

PRINCE ALBERT SECURITY
Thor Security Ltd.
1-243 South Industrial Drive
Prince Albert, SK S6V 7L9
Ph: 306.922.7200

 

NIAGARA REGION SECURITY
Alltech Smart Security
Ph: 289.990.3234

KAWARTHA LAKES REGION SECURITY
Dot Communications
232 Kent St W Unit 4
Lindsay, ON K9V 6A4
Ph: 1.833.368.2666

 

CALGARY SECURITY
Oxford Security Systems
#501, 2903 Kingsview Blvd SE
Airdrie, AB T4A 0C4
Ph: 587.393.2800

EDMONTON SECURITY
Ph: 1.844.384.7233