We're Here to Help!

We have Answers to your most frequently asked questions at our Self Care site.

If you would like to save a few bucks please visit our Self Care site before requesting support.

Reed Security technical support is available during regular business hours; Monday to Friday 8:00 AM to 4:30 PM Saskatchewan time excluding holidays.

Our support team is happy to listen, diagnose problems and provide basic troubleshooting.

More complex problems will require a remote login or sending a technician to your site. There is a fee for both remote and on site service.

Please review our warranty policies prior to contacting our office.

PARTS WARRANTY
One year manufacturers warranty

LABOUR WARRANTY
Installations – One year
Service Calls – 90 days

NOT COVERED
  • Batteries
  • Transformers
  • Damage
  • Remote Support fees
  • Truck Roll fees
  • Out of Town Travel, Meals, Accommodations
  • Relocating or Repositioning Equipment
  • Networking Service
  • Programming Service
  • Video Export Service
  • Issues caused by shifting buildings
  • Scissor Lift or Boom rentals
  • Acts of God


Please fill out the form below to request technical support.

Reviews

"Our office has dealt with Virgil Reed both personally and professionally over the last five years. Virgil's company is very trustworthy, accountable, and reliable. I have no hesitation referring anyone to Virgil for the integrity that their company demonstrates."

- Cliff Wiegers, Wiegers Financial & Benefits


I trust Reed Security to look after Ehrenburg and our clients. You will be satisfied with Reed's value and excellent service.

- Joe Ehr, Ehrenburg Homes Ltd.

LOCATIONS

SASKATOON SECURITY
Reed Security Group (HEADQUARTERS)
14-1724 Quebec Avenue
Saskatoon, SK S7K 1V9
Ph: 306.653.3200
1.844.384.SAFE (7233)

SuRe InnoVations
1701 Saskatchewan Avenue
Saskatoon, SK S7K 1P7
Ph: 306.974.0888

 

REGINA SECURITY
ViboPulse Services
Ph: 306.206.0700

 

PRINCE ALBERT SECURITY
Thor Security Ltd.
1-243 South Industrial Drive
Prince Albert, SK S6V 7L9
Ph: 306.922.7200

 

CALGARY SECURITY
Oxford Security Systems
#104, 150 Edwards Way NW
Airdrie, AB T4B 4B9
Ph: 587.393.2800

EDMONTON SECURITY
Ph: 1.844.384.7233