New & Noteworthy

REED SECURITY DECLARED "ALLOWABLE BUSINESS" DURING COVID-19



All of us have been impacted by COVID-19 and it's devastating. We will continue to do everything we can to keep our People and You safe.


The Government of Saskatchewan has released it's list of Critical Public Services and Allowable Businesses to address the COVID-19 pandemic.


For the complete list visit

https://www.saskatchewan.ca/government/news-and-media/2020/march/25/allowable-business-services


Reed Security is an Allowable Business
that provides security services including private security guards, monitoring or surveillance equipment and services. 


We have implemented comprehensive measures to increase the safety of the People that matter most - our Families, our Staff and our Clients.


Even though Reed Security is considered an Allowable Business we have decided to close our office to visitors to Reduce the Spread. What does this mean?

  • Maintaining Regular Business Hours - Monday to Friday, 8:00am to 4:30pm CST
    Many of our staff are working remotely from home (and spending a LOT of time with family).
    Tel. 306.653.3200 or 1.844.384.SAFE
  • Residential Security Sales - We will continue to provide remote consultations and sales.
    Book a Consultation
  • Commercial Security Sales - We will continue to provide remote and on-site consultations and sales.
    Book a Consultation
  • Installations - We will continue to provide on-site installations.
    Book an Installation
  • Support/Service - We will continue to provide remote and on-site service.
    Get Help or Book a Service Call
    We have made "social distancing" arrangements if you need replacement parts, batteries, yard signs, etc.
  • Administration/Accounting - We will continue to provide all functions.
    administration@reedsecurity.ca or call us
  • Alarm and Video Monitoring - We will continue to provide all notification service and dispatching.

We are paying attention to COVID-19 closely and will continue to update you on our operations.

#flattenthecurve #stayhome #socialdistancing




REED SECURITY CORONAVIRUS RESPONSE PLAN


To Our People - Clients, Dealers, Staff and Community,

At Reed Security we're paying attention to the COVID-19 pandemic outbreak. It's unsettling and share the same concerns as you.

We have increased measures to Reduce the SpreadWe encourage you to consult these trusted sources before making any decisions or disseminating any information: 


INCREASED MEASURES

  • As of today none of our employees have traveled to a country or area with an “Active Travel Health Notice” per Public Health Canada. If an employee did we would not allow the person to return to work until the end of the mandatory government recommended self-quarantine - which is currently 14 days
  • If you (employee) travel outside of Saskatchewan please consult a government website to assess the risk level and current protocols for your trip and return. All travel outside of Saskatchewan should be disclosed to the office for the safety of all employees and our clients.
  • If you (employee) are faced with self-isolation and do not have adequate supplies please let us know and we will do our best to assist you.
  • If you have upper-respiratory symptoms (headache, coughing, fever, other flu-like symptoms), please notify us and stay home; and we recommend you consult a doctor and a trusted information source to determine the best next steps.
    • As of today most clinics and doctors offices request that you call first if you think you have COVID-19 so that they can be prepared for your arrival.
    • Please do not come to work within 24 hours of having symptoms of a cold or flu.
    • If a household member is symptomatic, but unconfirmed COVID-19 please consult a professional and use your best discretion in deciding when it’s safe to return to work.  
  • Should you (employee) require self-isolation or extended time off for illness please contact Employment Canada about benefits.
  • If you (employee) are confronted with someone who is COVID-19 symptomatic please maintain a safe distance of at least 2 meters or 6 feet, as always you have the right to refuse work that you think is unsafe.
  • While we are extremely happy with the job our cleaning staff does we have requested they increase their current cleaning to include wiping down public surfaces with alcohol based wipes.
  • Our goal is to reduce the staff in the office at any given time by 20%. Please discuss work from home or reduced in office days with your manager. 

 
REDUCE THE SPREAD

  • Wash your hands frequently with soap and water for at least 20 seconds, and especially after using the restroom and before eating.
  • Use an alcohol-based hand sanitizer, wherever available. 
  • Avoid touching your nose, mouth, and eyes.
  • Avoid shaking hands, hugging, or other personal contact.
  • If you need to cough or sneeze, cover your nose and mouth with a tissue or your bend of your elbow.
  • Wipe down your cell phone with alcohol based wipe several times per day.
  • Once per day wipe down public surfaces with an alcohol based wipes. This includes the front counter, light switches, door knobs, proximity card readers, and security system keypads.
  • Everyone (including clients) is required to wash their hands before and after using our boardroom.
  • Do not share computers, desks or phones.
  • Where possible do not share tools or van space.
  • Anyone can be denied entry into our office, or asked to leave the office if they are displaying symptoms that make our staff feel unsafe, a sign will be posted to indicate this at the front door of our office.

INCREASED FIELD STAFF MEASURES MARCH 16TH, 2020

  • Field staff are our sales representatives and technicians.
  • Field staff are to have hand sanitizer and disinfectant wipes with them. 
  • Field staff should wash or sanitize our hands Before, During and After a site visit.
  • Technicians should wipe down equipment that multiple people touch at the end of an installation. (i.e Keypads, Proximity Card Readers, Monitors, Keyboards, Mouse’s, etc.)
  • Field staff are to ensure they are not exhibiting any symptoms as outlined by the trusted sources listed above before coming to work. 
  • Do not come to work within 24 hours of experiencing COVID-19 symptoms.
  • If you traveled outside of Saskatchewan, you must disclose it to management.
  • Do not share vehicles as much as possible.
  • Wipe down steering wheels, gear shifters, keys, radios, interior door handles, etc… with disinfectant wipes regularly. 
  • If you have a cough or sneeze, please remove yourself from the area, cough/sneeze into a tissue or the bend of your elbow. Wash/sanitize your hands (especially in the presence of others).

                  UPDATED COVID-19 MEASURES MARCH 16TH, 2020

                  • All employees are to stay at least one meter apart.
                  • Please wash your hands before entering and after exiting the lunch room and board room.
                  • All employees are to eat lunch at their desks. You may use the lunch room to prepare or store your lunch but no lingering.
                  • Daily huddles and weekly meetings should take place via Zoom app if you cannot maintain the one meter safe distance.
                  • We are wiping down of all “public” surfaces once per day. All office should help (we have a checklist).
                  Employees that have been approved to work from home must submit the following:

                  • A photo of their home work space including the computer/technology you plan to use at home.
                  • Confirmation you can access your desktop computer via ZOHO Assist. Geoff and Garrett can help you set this up.
                  • Confirmation of how you intend to take and make phone calls.
                    i.e. my cell number is this please forward calls to my cell and I will call people back from my cell
                  • No files, paper or inventory should be removed from the office. If you require a document SCAN IT and SAVE IT to your Office 365 One Drive. 
                  • Sales Team can take documentation you are actively working on home, but you must leave an itemized list on your desk of what you are removing from the office. 

                  Permanent Work Changes:

                  • All contracts, maps, security drawings, JIFC Forms and client related paperwork are to be scanned and uploaded to the client MKS file. If you need a reminder how to do this please ask.
                  • Use ZOHO Assist to access your Desktop PC remotely.
                  • All WO and WO related materials should be photographed and emailed to the office to be stored digitally in the client MKS file.

                  Temporary Work Changes:

                  Filing

                  • The Admin Team will continue to file, however we will file in a weekly rotation i.e. new empty bin will be put out each Monday subsequently the old bin will be removed and filed sometime that week. This is to allow a 48 hour “cooling off" period for all files.
                  • If you require a file that is in a bin please wash or sanitize your hands before and after looking for the file.
                  • If you require a file that is at another employee's desk please have them have them retrieve it for you. If this isn't possible please wash or sanitize your hands before and after looking for the file.

                  The Management Team at Reed Security is reviewing the situation daily. We will provide additional updates when available.


                  WE'RE CELEBRATING OUR 20TH BIRTHDAY!

                  Today Reed Security is officially celebrating our 20th Anniversary!

                  When we started on March 10th, 2000 the security industry was booming and the competition was fierce. The big companies had successful door to door programs and the telephone company (SaskTel) started in the security business. 20 years later the door to door programs are still persistent and even more telephone companies (Bell, Telus/ADT) offer home and business smart security. The competition has never been greater!


                  "I'm proud of the business we've (not I) built. 20 years ago nobody knew who we were and we had 0 (zero) customers. Today, 5000+ homes and businesses trust Reed Security for their protection. We are a strong LOCAL brand you can Trust. What makes us different? Easy, it's our People, Culture and sense of Community!


                  Thank you to our Clients
                   for supporting us for 20 years. Without you we wouldn't exist.

                  Thank you to all our People - staff and dealers for Caring for each other and our Clients. You make it easy.

                  Looking forward to another 20!"


                  Virgil Reed
                  Founder/CEO
                  Reed Security

                  #wecare #community #thankful




                  4 REASONS YOU NEED HD SECURITY CAMERAS AT YOUR BUSINESS RIGHT NOW

                  Do you really know what goes on at your business when you’re not there to see it firsthand? 


                  Is your business as well-protected as it should be? 


                  Is your business as efficient as it should be? 


                  As a business owner or Manager you want to ensure your investment is protected against losses from theft, false claims or inefficiency. Having an effective HD video surveillance system will deter external theft, deter internal theft (shoplifting, employee theft), record crimes, record claims and record processes.




                  1. REDUCE LOSSES, INCREASE PROFITS 


                  One of the benefits of installing ReedHD™ security cameras are that they simply deter crime. Potential criminals will see that you have taken extra steps to protect your business and its patrons – and may be deterred from stealing or vandalizing knowing you have the ability to catch them in the act.  
                   
                  An additional visibility measure is to place a Public Display monitor (a camera used to monitor one area full-time) showing customers as they enter your business. When they see themselves on camera at the front of the store, they will be less likely to shoplift. 

                  Recommended Indoor Security Camera Coverage: 

                  • Minimize blind spots
                  • All entrances - main doors should be at face level
                  • Cash registers; you want to be able to see the customer as well as the cash area
                  • Hallways
                  • Storage areas
                  • Warehouses
                  • Work areas
                  • Seating areas
                  Recommended Outdoor Security Camera Coverage: 

                  • Minimize blind spots
                  • All entrancesmain doors should be at face level
                  • All driveway “Choke Points” – where vehicles enter and leave the property
                  • Parking lots
                  • Compounds
                  • Work areas 

                  All ReedHD™ Video Surveillance systems record for 10-90 days and come with smartphone and desktop apps. You can keep an eye on things from anywhere! 
                   
                  TIP: Add a microphone and sync it with a camera to record audio and remotely listen where laws permit. 

                  TIP: Upgrade to ReedHD™ Smart Cameras and get instant notifications when People or Vehicles enter security camera view.



                  ABOVE: SUPERMODELS / SUPERTECHS CODY AND CURTIS FINISHED THEIR INSTALLATIONS EARLY AND CAME BACK TO THE OFFICE AT 3:41:55 PM TO PREPARE FOR TOMORROW.

                  2. IMPROVE EFFICIENCY & SAFETY 

                  What time do your employees arrive to work or leave for home everyday? 

                  What time do mobile employees leave or arrive back from job sites? 

                  What are your employees doing while they’re at work? 

                  All security cameras have a date and time stamp. The data can be used to run your business more efficiently – and profitably

                  Employees are your greatest asset. Let them know their safety is a priority, especially if they’re required to walk to and from their vehicles in the dark at extremely early or late hours. 

                  Video surveillance of parking areas can reduce vehicle break-ins and vandalism, as well as increase the personal safety of customers and employees as they enter and exit their cars. 

                  TIP: For best results make sure there is adequate lighting. 



                  ABOVE: INDOOR SECURITY CAMERAS SHOULD BE INSTALLED AT ALL ENTRANCES AND HALLWAYS. EVENTS ARE RECORDED 10-90 DAYS AND CAN BE ACCESSED WITH SMARTPHONE AND DESKTOP APPS.

                  3.
                   REDUCE LIABILITY 

                  Did your employee get injured on the job?

                  Was there a slip and fall outside your business?

                  How can accidents be prevented? 

                  While most claims are legitimate, some claims made by customers and employees can be fraudulent. With an effective HD video surveillance system there is less likelihood that a false claim will succeed. With a HD video surveillance system, checking the video for the area where the incident occurred should become standard practice when completing your initial incident investigation. 
                   
                  TIP:  At a minimum, save and copy 2 minutes of the recording both before and after the indicated time of the incident. Reviewing the additional footage can help in determining the cause of an incident. 

                  TIP: Even if you don’t see anything on the video when you look at it, SAVE IT!  

                  Fraudulent claims can be costly to your business and you want to take advantage of every defense tool you can.




                  ABOVE: PROTECT EMPLOYEES BY INSTALLING SECURITY CAMERAS AT PARKING LOTS. MAKE SURE THERE IS ADEQUATE LIGHTING.

                  4.
                   MEET INSURANCE REQUIREMENTS 

                  Want to avoid an insurance rate increase?

                  Some insurance companies require security cameras with Live Video Monitoring service or an on-site private security guard to reduce the risk of loss. 

                  A private security guard @ $25 per hour can add up to an expense of $10,000+ a month. The security guard cannot cover the entire property or record incidents 24/7. 

                  If you have a construction site or fenced compound Live Video Monitoring will quickly pay for itself. In fact, Live Video Monitoring is 50% less expensive
                   
                  TIP: Install a combination of fixed security and PTZ (pan/tilt/zoom) security cameras so that a remote operator can zoom in on suspects.


                  If you are having a problem with THEFT or would like MORE CONTROL, We Can Help!

                  Contact Us today for a Free Security Evaluation or to find out more information.


                  SASKATOON SECURITY

                  Reed Security Headquarters
                  Call 306.653.3200

                  SuRe InnoVations
                  Call 306.974.0888

                  REGINA SECURITY
                  Call 306.206.0700

                  PRINCE ALBERT SECURITY
                  Call 306.922.7200

                  EDMONTON SECURITY
                  Call 855.424.2324

                  CALGARY SECURITY
                  Call 587.393.2800

                  24/7 ULC MONITORING STATIONS
                  Call 1.800.268.6870

                  STEALTH/UCIT VIDEO MONITORING STATIONS

                  Call 1.866.756.7847




                   


                  THROWBACK THURSDAY: THE UGLY KEYPAD



                  Is it a throwback if you still have an old, outdated alarm system keypad?
                  Older keypads are used to arm, disarm and program your security system. Sometimes they are used as a door chime.


                  Today, a Reed Security system is a beautiful touchscreen and functions as a smarthome/smartbusiness security and automation system.

                  ✅ 7" HD touchscreen
                  ✅ Live Answer/View - displays Alarm.com HD cameras
                  ✅ 4G LTE cellular radio - no phone line required
                  ✅ Z-Wave+ radio - connect to smart locks, smart lights, smart thermostat
                  ✅ 5MP HD camera - record people disarming and can send you photos
                  ✅ Door, Motion, Fire, Flood and Temperature protection

                  ...and lots more.
                   


                  Comes with Alarm.com desktop and smartphone apps when you have a Reed Security Interactive Plan subscription.

                  ✅ Connect to your home or business from Anywhere
                  ✅ Get instant alerts of the system being armed/disarmed by kids or employees
                  ✅ One single app can control your security system, ReedHD
                   security cameras, smart locks, smart thermostat, smart lights and more...



                  We've added some new *$0 Down Plans with $0 INSTALLATION.

                  It's never been easier to Upgrade, Switch Over from a competitor or install a New Smart Package at your Home or Business.

                  Plans range from $39.95/mo. to $79.95/mo. and a term is required.

                  Contact Us today for more information or to Book your professional installation.






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                  LOCATIONS

                  Locations
                  SASKATOON
                  Reed Security Group (HEAD OFFICE)
                  14-1724 Quebec Avenue
                  Saskatoon, SK S7K 1V9
                  Ph: 306.653.3200

                  SuRe InnoVations
                  1701 Saskatchewan Avenue
                  Saskatoon, SK S7K 1P7
                  Ph: 306.974.0888
                  1.844.384.SAFE (7233)

                  Locations
                  REGINA
                  ViboPulse Services
                  Ph: 306.206.0700


                  Locations
                  PRINCE ALBERT
                  Thor Security Ltd.
                  1-243 South Industrial Drive
                  Prince Albert, SK S6V 7L9
                  Ph: 306.922.7200

                  Locations
                  CALGARY
                  Oxford Security Systems
                  1105, 6027-79th Avenue SE
                  Calgary, AB T2C 5P1
                  Ph: 587.393.2800

                  Locations
                  EDMONTON
                  Country Guard
                  Ph: 1.855.424.2324

                  24/7 RAPID RESPONSE MONITORING STATIONS

                  1.800.268.6870

                  STEALTH LIVE VIDEO MONITORING STATIONS

                  1.866.756.7847