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CANNABIS RETAIL STORE SECURITY REQUIREMENTS IN SASKATCHEWAN


Need Security for Your Cannabis Retail Store and don't know where to start?

Reed Security has extensive experience designing robust security solutions that meet strict SLGA requirements.

Drop us a line or call 306-653-3200 if you would like our help protecting your cannabis retail store.


The information within this article is current as of February 8, 2022.

Published by SLGA

Cannabis Regulatory Policy Manual

Appendix: Facility Security


SLGA has developed the following physical security requirements for cannabis wholesale, retail store, and retail off-site storage facilities located in Saskatchewan (referred to in this document as cannabis permitted premises). A detailed description of proposed security measures will be required as part of any permit application, and any changes to an approved plan or system must be authorized by SLGA in advance of implementation.

Subsection 1 describes requirements for cannabis wholesale, standalone retail, and off-site retail storage facilities. Physical security requirements for integrated retail stores, described separately in subsection 2, have been modified on the assumption that integrated stores in small communities will not typically have large amounts of cannabis on the premises at a given time. 

However, SLGA reserves the right to impose additional security requirements before or after permitting as deemed necessary depending on individual business models and operations.


1.    Wholesale, standalone retail, and off-site storage

a.    Alarm System

A cannabis permitted premises must be protected by a professionally installed and monitored alarm system with the following minimum features. All malfunctions must be immediately repaired by a professional technician.

i.     detectors to indicate unauthorized attempts to tamper with, open, enter or penetrate perimeter entry points, perimeter windows and secure cannabis storage area;

ii.    detectors to indicate unauthorized movement within the premises including the secure cannabis storage area;

iii.   capability to detect any attempts to tamper with the system or malfunctions with the system;

iv.   smoke detectors in any areas where cannabis is stored; and

v.    panic/robbery button(s) installed at all point of sale positions (retail store only).

b.    Digital Camera Security System

i.     A cannabis permitted premises must have a digital camera security system with the following minimum features. All malfunctions must be immediately repaired by a professional technician.

ii.    cameras that are enclosed in the ceiling or domes and linked to a monitor and recording system located in a secure area within the premises;

iii.   cameras and lighting that are positioned to clearly capture 24 hour coverage of activity identifying all individuals entering/exiting the premises and all individuals within the premises including the:

•    point of sale area(s) (retail stores only);

•    customer area(s) (retail stores only);

•    areas where cannabis is displayed for sale (retail stores only);

•    receiving area(s);

•    offices and other staff area(s); and

•    any cannabis storage areas.

iv.   system must have on premises 60 calendar day minimum recording retention in a common format that is easily accessible, captured, viewed and capable of producing real time digital colour video (meaning at least 30 frames per second) and still images that clearly identify individuals and contain a time/date stamp not obscuring the image;

v.    recording and viewing system must be located in a secure location within the premises along with a maintained surveillance plan showing camera numbers, locations, coverage, authorized users list and operating instructions;

vi.   if the permittee has knowledge, or should have had knowledge, of any pending criminal or  regulatory investigation, recorded data and relevant information must not be destroyed after the 60 calendar day minimum recording retention period and must be provided to SLGA and police upon request; and

vii.  the system must be tested weekly to ensure all cameras and recording equipment are functioning properly and a log of the test results must be kept and available to SLGA upon request.

c.    Perimeter Security

i.     Standalone cannabis retail stores, off-site retail storage facilities, and cannabis wholesale warehouses must secure perimeter entry points against unauthorized access by, at a minimum:

ii.    the use of 1.5mm (16 gauge) hollow metal doors with 1.9mm (14 gauge) metal frame and tamper‐proof hinges at all entry points;

iii.   commercial grade non‐residential locks on all access points with secured tamper‐proof strike plate and locking device that penetrates the doorframe at minimum 1.25cm;

iv.   an overhead receiving door (if required) constructed of commercial grade material and locking device sufficient to secure against unauthorized access;

v.    perimeter locking devices not on a master key system;

vi.   loading/unloading bay and entry door areas located outside the secure structure for cannabis storage, with any walls or interior access doors adjoining the secure structure meeting the requirements outlined in subsection d below; and

vii.  a customer entrance constructed of commercial grade material sufficient to secure against unauthorized access (retail stores only).

d.    Cannabis Storage

Any areas within a cannabis permitted premises where cannabis is stored, including any receiving or staging areas where cannabis is kept after operating hours, must be fully enclosed in a secure structure that meets the following minimum requirements (this secure structure may form the external walls of the building if preferred, excluding any loading/unloading bays and entry door areas). Cannabis edibles and samples are exempt from this requirement and may remain in the retail area after operating hours.

Subsection e below outlines an alternative option available to retail stores only. SLGA may also consider other alternatives on a case-by-case basis as long as they provide security at least equivalent to the requirements outlined below.

i.     walls, floors, and ceiling constructed of Flattened Metal Mesh, EMMA 557‐99 style ¾‐9F, nominal strand thickness of 0.120” (0.108” to 0.132”) diamond opening of 0.563” x 1.688” or Sheet steel 16ga, A1008/A1008M (cold rolled) or A1011/A1011M (hot  rolled) or equivalent, OR 30 cm (12") high density cement blocks with cores filled with type "M" mortar and reinforced to meet structural codes, OR 20 cm (8") thick poured concrete (20.7 MPa (3000 lbs/in2) minimum), reinforced to meet structural codes;

ii.    if sheet steel or steel mesh is used, it is to be mounted on the outside (attack side) of the room, including the ceiling, in the following manner:

•    support all edges by anti‐spread bracing, studs orcorners;

•    align sheet edges at every vertical and horizontal seam on centre‐line of steel stud or anti‐spread bracing; and

•    secure all sheets with screws, welds or rivets.

iii.   16 gauge (1.6mm) steel sheets, HR Commercial quality, ASTM A366, matte finish, shall extend 1200mm around doorframe on inside of room and attached to the doorframe with screws, welds or rivets. Where the dimensions of the secure structure do not allow for 1200mm clearance around the doorframe, the steel sheets may be bent to conform to the inside of the secure structure walls and/or ceiling);

iv.   minimum 1.5mm (16 gauge) hollow metal door(s) not exceeding 91.44cm (36 inches) width with 1.9mm (14 gauge) metal frame;

v.    commercial grade door lock(s) with locking device(s) that penetrates doorframe at least 1.25cm and tamper‐ proof hinges;

vi.   locking device(s) not on a master key system; and

vii.  ventilation openings with one dimension 15cm (6 inches) or less and the total area of the opening not exceeding 619 cm2 (96 inches2).

e.    Alternative Cannabis Storage (retail stores only)

Instead of a storage room, a retail store may choose to secure cannabis in a burglar resistant safe or similar device (such as a locking refrigeration unit) that meets the following requirements:

i.     the safe is a burglary resistant safe (according to either standard ULC-S324 or standard UL-687 rated at TL-15 or higher.;

ii.    has a locking system that secures the door in multiple parts of the door structure as well on more than one axis; and

iii.   the safe weighs at least 341 kilograms or is anchored to the permanent structure of the building in such a manner that it cannot be removed without first opening the door to the safe.



2.    Integrated retail

a.    Alarm System

Integrated cannabis retail store permitted premises must be protected by a professionally installed and monitored alarm system with the following minimum features. All malfunctions must be immediately repaired by a professional technician.

i.     motion sensors that indicate entry at common entry points (such as exterior windows and doors); and

ii.    panic/robbery button(s) installed at all cannabis point of sale positions.

b.    Digital Camera Security System

The cannabis permitted premises must have a digital camera security system with the following minimum features. All malfunctions must be immediately repaired by a professional technician.

i.     cameras that are enclosed in the ceiling or domes and linked to a monitor and recording system located in a secure area within the premises;

ii.    cameras and lighting that are positioned to clearly capture 24 hour coverage of activity identifying all individuals entering/exiting the cannabis permitted premises and any secure storage areas, and all individuals within the cannabis retail area including the:

•     cannabis point of sale area(s);

•     any areas where cannabis is visibly displayed for sale; and

•     any areas where cannabis is stored.

iii.   system must have on premises 60 calendar day minimum recording retention in a common format that is easily accessible, captured, viewed, and capable of producing real time digital colour video and still images that clearly identify individuals and contain a time/date stamp not obscuring the image;

iv.   recording and viewing system must be located in a secure location within the premises along with a maintained surveillance plan showing camera numbers, locations, coverage, authorized users list and operating instructions.

v.    if the permittee has knowledge, or should have had knowledge, of any pending criminal or regulatory investigation, recorded data and relevant information must not be destroyed after the 60 calendar day minimum recording retention period and must be provided to SLGA and police upon request; and

vi.   the system must be tested weekly to ensure all cameras and recording equipment are functioning properly and a log of the test results must be kept and available to SLGA upon request.

c.    Perimeter Security

A cannabis permitted premises must secure perimeter entry points against unauthorized access by ensuring that all entry points are secured with commercial grade non-residential locks.

d.    Cannabis Storage

Cannabis products, excluding edibles and display samples, must be secured after operating hours using one of the methods described below. SLGA may also consider equivalent methods on a case by case basis.

i.     a commercial safe, gun locker, or similar device located within the cannabis permitted premises that meets the following minimum requirements:

•     is rated by the Underwriter Laboratories (UL) as a residential storage container (according to standard UL-1037) or a burglary resistant safe (according to either standard ULC-S324 or standard UL-687).

•     has a locking system that secures the door in multiple parts of the door structure as well as on more than one axis; and

•     weighs at least 341 kilograms or is anchored to the permanent structure of the building in such a manner that it cannot be removed without first opening the door to the safe.

ii.    a secure storage area within the same facility as the cannabis permitted premises that meets the following minimum requirements:

•     minors are prohibited access at all times;

•     is used to store only products owned by the cannabis retail store permittee and intended for sale in the cannabis permitted premises and any related online store;

•     is protected by an alarm system and digital camera security system as described in subsections a and b above;

•     is secured using 1.5mm (16 gauge) hollow metal doors with 1.9mm (14 gauge metal frame and tamper-proof hinges, plus commercial grade nonresidential locks, a secured tamper-proof strike plate and locking device that penetrates the doorframe at minimum 1.25cm; and

•     is secured with automatic locking doors on any entry points that open onto an unpermitted area or an area not monitored by staff at all times.

iii.   An off-site secure storage facility that is authorized as part of the cannabis retail store permit and meets the off-site storage security requirements outlined in subsection 1 above, as well as any operating requirements described elsewhere in this document.

WARNING: THE DOOR KNOCKERS ARE BACK




Hi, I'm Alex. I'm your friendly neighborhood (well actually I don't live here) summer student that works for an out of town home security company.  

During the school year I work pretty hard studying Business and from April to September I work hard knocking on a lot of doors - and by a lot I mean I've been to thousands of homes with my crew. I work with a crew of 20 or more reps, so it's a lot of fun!

The door to door home security company that I work for provided me with training. I'm proud to say that I have one whole week of product training. We spent most of the time on high pressure sales training and how to overcome objections. I'm pretty confident that no matter how many times you say "no thanks" or demand that I leave - I've always got a comeback. Take a look at some of my door to door sales training classes:

HOW TO USE DECEPTION - WHITE LIES ARE JUST BENDING THE RULES


HOW TO NAME DROP AND MAKE IT SOUND LIKE THE NEIGHBORS REFERRED YOU (WHEN THEY DIDN'T)


HOW TO MAKE IT SOUND LIKE OUR "FREE" SECURITY SYSTEM IS WORTH $2,000

IMPERSONATING THE EXISTING SECURITY PROVIDER

HOW TO CREATE URGENCY BY HAVING NO LOCAL OFFICE "WE'RE ONLY HERE TODAY"

HOW TO OVERCOME BUYERS REMORSE WITH A QUICK, SAME DAY INSTALLATION

HOW TO TRICK THE MOST VULNERABLE - SENIOR CITIZENS

WHAT TO DO WHEN THEY SAY "NO"

WHAT TO DO WHEN THEY SAY "NO" REPEATEDLY AND ASK YOU TO LEAVE

WHAT TO DO WHEN THEY SWEAR AT YOU AND THREATEN TO CALL THE POLICE

WHEN GOING BACK 3 TIMES ISN'T ENOUGH


Pretty awesome stuff right? I'm going to make a ton of dough this summer! I don't get a base salary, but I do make $400 to $500 every time I get you to sign up. So, I have a lot of motivation to keep bugging and pressuring you. We don't have a local office and the door to door home security company rents us a house or pays for our hotels, so I don't have a lot of living expenses. Sweet!

Sometimes I pretend that I work for your current security company and I offer you a free upgrade. "I'm Alex with (Your Existing Security Company". People can be so gullible when they think they're getting something for free. I'm actually going to trick you into signing up with my door to door alarm company and you will be left paying two bills. Doesn't matter to me though - I'm only working with my door to door security company for the summer and you will never see me again.

My all time favorite approach is to make it sound like you are doing me a favor. "I'm Alex with (Door to Door Alarm Company). We're in town for a few days and we're doing a blitz and I would like your help. If you're willing to put a warning sign in a visible location it will create more awareness and help us generate more business. In exchange I can give you a free state-of-the-art security system worth $2000. All you have to do is take care of the small monthly fee of $49.95 a month." People love to help and they love free. I can't believe how many people get sucked in.

Sometimes I offer a two week free trial. This is legit, but most people don't know there is a CONSUMER PROTECTION law that allows any consumer signing a contract the right to cancel within 10 or 14 days. It's called a Buyers Right to Cancel and it's on every one of our contracts. The darn government forces us to do this! 

I often tell people it's a month to month subscription, but in reality it's a 3 or 5 year contract. You're on the hook for nearly $3000 every time you sign up. However, most people trust me instead of reading through the contract. And for the people that question the 5 year term? Easy, I just tell them they can cancel anytime (even though they can't). The collections team at my head office will deal with it. Who's going to cancel if they're about to be sent to a collection agency? I won't be here anyways so not my problem.



HOW TO MAKE ME GO AWAY   

About the only thing that works is to put up your hand and firmly say "NO". I'm going to try to prevent you from closing the door, but if you just keep saying "NO" eventually I will take you off my hit list. Sometimes you have to threaten to call the POLICE. How ironic is that - calling the POLICE on a home security company.



It's also frustrating to me when people share their stories on FaceBook and other social media sites. I spent a lot of time figuring out ways to deceive people and I don't like it when I'm exposed or people advertise what area I'm working in. One lady took out her phone and started recording me - no thanks.  

*Alex isn't a real person. If you know an Alex please be kind to him.


For more information do yourself a favor and do a Google Search of "door to door alarm scam" and always get 3 quotes. Please share.


THANK YOU FOR SUPPORTING A LOCAL SECURITY PROVIDER THAT CARES!

#supportlocal #shoplocal #wecare


DOOR TO DOOR ALARM GUY REVEALS HIS TRICKS



Hi, I'm Alex. I'm your friendly neighborhood (well not really) summer student that works for a door to door home security company. During the school year I work pretty hard studying Business and from May to September I work hard knocking on a lot of doors - and by a lot I mean I've been to thousands of homes with my crew. I work with a crew of 20 or more reps, so it's a lot of fun!

The door to door home security company that I work for provided me with training. I'm proud to say that I have one whole week of product training. We spent most of the time on high pressure sales training and how to overcome objections. I'm pretty confident that no matter how many times you say "no thanks" or demand that I leave - I've always got a comeback. Take a look at some of my door to door sales training classes:

HOW TO NAME DROP AND MAKE IT SOUND LIKE THE NEIGHBORS REFERRED YOU (WHEN THEY DIDN'T)

HOW TO MAKE IT SOUND LIKE OUR "FREE" SECURITY SYSTEM IS WORTH $2,000

HOW TO GET PEOPLE TO SIGN 5 YEAR CONTRACTS AT $50 TO $80 A MONTH

HOW TO CREATE URGENCY BY HAVING NO LOCAL OFFICE "WE'RE ONLY HERE TODAY"

HOW TO OVERCOME BUYERS REMORSE WITH A QUICK, SAME DAY INSTALLATION

HOW TO TRICK THE MOST VULNERABLE - SENIOR CITIZENS

WHAT TO DO WHEN THEY SAY "NO"

WHAT TO DO WHEN THEY SAY "NO" REPEATEDLY AND ASK YOU TO LEAVE

WHAT TO DO WHEN THEY SWEAR AT YOU AND THREATEN TO CALL THE POLICE

WHEN GOING BACK 3 TIMES ISN'T ENOUGH

HOW TO USE DECEPTION - WHITE LIES ARE JUST BENDING THE RULES



Pretty awesome stuff right? I'm going to make a ton of dough this summer! I don't get a base salary, but I do make $400 to $500 every time I get you to sign up. So, I have a lot of motivation to keep bugging and pressuring you. We don't have a local office and the door to door home security company rents us a house or pays for our hotels, so I don't have a lot of living expenses. Sweet!

Sometimes I pretend that I work for your current security company and I offer you a free upgrade. "I'm Alex with (Your Existing Security Company". People can be so gullible when they think they're getting something for free. I'm actually going to trick you into signing up with my door to door alarm company and you will be left paying two bills. Doesn't matter to me though - I'm only working with my door to door security company for the summer and you will never see me again.

My all time favorite approach is to make it sound like you are doing me a favor. "I'm Alex with (Door to Door Alarm Company). We're in town for a few days and we're doing a blitz and I would like your help. If you're willing to put a warning sign in a visible location it will create more awareness and help us generate more business. In exchange I can give you a free state-of-the-art security system worth $2000. All you have to do is take care of the small monthly fee of $49.95 a month." People love to help and they love free. I can't believe how many people get sucked in.

Sometimes I offer a two week free trial. This is legit, but most people don't know there is a CONSUMER PROTECTION law that allows any consumer signing a contract the right to cancel within 10 or 14 days. It's called a Buyers Right to Cancel and it's on every one of our contracts. The darn government forces us to do this! 

I often tell people it's a month to month subscription, but in reality it's a 4 or 5 year contract. You're on the hook for nearly $3000 every time you sign up. However, most people trust me instead of reading through the contract. And for the people that question the 5 year term? Easy, I just tell them they can cancel anytime (even though they can't). The collections team at my head office will deal with it. Who's going to cancel if they're about to be sent to a collection agency? I won't be here anyways so not my problem.


HOW TO MAKE ME GO AWAY  
 

About the only thing that works is to put up your hand and firmly say "NO". I'm going to try to prevent you from closing the door, but if you just keep saying "NO" eventually I will take you off my hit list. Sometimes you have to threaten to call the POLICE. How ironic is that - calling the POLICE on a home security company.

It's also frustrating to me when people share their stories on FaceBook and other social media sites. I spent a lot of time figuring out ways to deceive people and I don't like it when I'm exposed or people advertise what area I'm working in. One lady took out her phone and started recording me - no thanks.  

#meetalex #JustSayNo #alarmscam #doortodoorsales


*Alex isn't a real person. If you know an Alex please be kind to him.


For more information do yourself a favor and do a Google Search of "door to door alarm scam" and always get 3 quotes. Please share.

WHAT CAN WE LEARN FROM A SUCCESSFUL AMBER ALERT?

Happy Monday?

It makes us all sick to our stomach when we hear about a child being abducted. For a Battleford’s area family it’s been a roller coaster after their running vehicle with their six year old daughter in it was stolen on Sunday. An AMBERT ALERT was issued and many of us shared it in our news feeds on social media trying to help any way we could. My wife Heidi and I thought of all the clients we had in the Battleford’s area with HD Security Cameras that we could ask to check for footage. The family made a tearful video appeal asking for the return of their daughter with no questions asked.

It is a Happy Monday because the AMBER ALERT was cancelled as their daughter was safely found by a city worker in an industrial area. Prayers were answered and our worst fears were avoided. It appears to be a crime of opportunity. It’s possible the suspect(s) didn’t know there was a passenger in the vehicle.

So, what can we learn from this?


1. REDUCE OPPORTUNITIES

After running a security business for nearly two decades and visiting multiple crime scenes I can tell you that most crimes are crimes of opportunity. If you want to reduce crime, you need to control the odds and take away the opportunities. This means taking active precautions such as locking doors and windows, having proper lighting at night, and installing a security system. You are 400% less likely to have a break-in by taking action.


2. SOCIAL MEDIA WORKS

Many parents went to social media and shared news about the AMBER ALERT including photos of the abducted child and the vehicle that was stolen. It wasn’t just the RCMP working on their own anymore. Thousands of additional eyes and ears across the prairies were actively spreading the word and creating awareness. It certainly made it difficult for the suspects(s) to hide. Did it play a role in the decision to return the child safely? The investigation will tell the story.

Social Media also works when you share video footage from HD Security Cameras. Next time you experience a theft make sure you contact the POLICE and share images on FaceBook and Instagram. You never know who will recognize the suspect(s).

Virgil Reed
Founder, CEO
Reed Security






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