New & Noteworthy

WARNING: EVEN COVID-19 CAN'T STOP THE DOOR TO DOOR ALARM SCAM




Hi, I'm Alex. I'm your friendly neighborhood (well not really) summer student that works for a door to door home security company.  At first my company was going to respect your boundaries and stay away from your personal space, but Nah - who are we kidding :)

During the school year I work pretty hard studying Business and from May to September I work hard knocking on a lot of doors - and by a lot I mean I've been to thousands of homes with my crew. I work with a crew of 20 or more reps, so it's a lot of fun!

The door to door home security company that I work for provided me with training. I'm proud to say that I have one whole week of product training. We spent most of the time on high pressure sales training and how to overcome objections. I'm pretty confident that no matter how many times you say "no thanks" or demand that I leave - I've always got a comeback. Take a look at some of my door to door sales training classes:

CORONAVIRUS ISN'T THAT BAD - NO MATTER WHAT THE W.H.O. OR C.D.C. SAYS

HOW TO USE DECEPTION - WHITE LIES ARE JUST BENDING THE RULES


HOW TO NAME DROP AND MAKE IT SOUND LIKE THE NEIGHBORS REFERRED YOU (WHEN THEY DIDN'T)


HOW TO MAKE IT SOUND LIKE OUR "FREE" SECURITY SYSTEM IS WORTH $2,000

HOW TO GET PEOPLE TO SIGN 5 YEAR CONTRACTS AT $50 TO $80 A MONTH

HOW TO CREATE URGENCY BY HAVING NO LOCAL OFFICE "WE'RE ONLY HERE TODAY"

HOW TO OVERCOME BUYERS REMORSE WITH A QUICK, SAME DAY INSTALLATION

HOW TO TRICK THE MOST VULNERABLE - SENIOR CITIZENS

WHAT TO DO WHEN THEY SAY "NO"

WHAT TO DO WHEN THEY SAY "NO" REPEATEDLY AND ASK YOU TO LEAVE

WHAT TO DO WHEN THEY SWEAR AT YOU AND THREATEN TO CALL THE POLICE

WHEN GOING BACK 3 TIMES ISN'T ENOUGH



Pretty awesome stuff right? I'm going to make a ton of dough this summer! I don't get a base salary, but I do make $400 to $500 every time I get you to sign up. So, I have a lot of motivation to keep bugging and pressuring you. We don't have a local office and the door to door home security company rents us a house or pays for our hotels, so I don't have a lot of living expenses. Sweet!

Sometimes I pretend that I work for your current security company and I offer you a free upgrade. "I'm Alex with (Your Existing Security Company". People can be so gullible when they think they're getting something for free. I'm actually going to trick you into signing up with my door to door alarm company and you will be left paying two bills. Doesn't matter to me though - I'm only working with my door to door security company for the summer and you will never see me again.

My all time favorite approach is to make it sound like you are doing me a favor. "I'm Alex with (Door to Door Alarm Company). We're in town for a few days and we're doing a blitz and I would like your help. If you're willing to put a warning sign in a visible location it will create more awareness and help us generate more business. In exchange I can give you a free state-of-the-art security system worth $2000. All you have to do is take care of the small monthly fee of $49.95 a month." People love to help and they love free. I can't believe how many people get sucked in.

Sometimes I offer a two week free trial. This is legit, but most people don't know there is a CONSUMER PROTECTION law that allows any consumer signing a contract the right to cancel within 10 or 14 days. It's called a Buyers Right to Cancel and it's on every one of our contracts. The darn government forces us to do this! 

I often tell people it's a month to month subscription, but in reality it's a 4 or 5 year contract. You're on the hook for nearly $3000 every time you sign up. However, most people trust me instead of reading through the contract. And for the people that question the 5 year term? Easy, I just tell them they can cancel anytime (even though they can't). The collections team at my head office will deal with it. Who's going to cancel if they're about to be sent to a collection agency? I won't be here anyways so not my problem.


HOW TO MAKE ME GO AWAY  
 

About the only thing that works is to put up your hand and firmly say "NO". I'm going to try to prevent you from closing the door, but if you just keep saying "NO" eventually I will take you off my hit list. Sometimes you have to threaten to call the POLICE. How ironic is that - calling the POLICE on a home security company.

It's also frustrating to me when people share their stories on FaceBook and other social media sites. I spent a lot of time figuring out ways to deceive people and I don't like it when I'm exposed or people advertise what area I'm working in. One lady took out her phone and started recording me - no thanks.  

#meetalex #JustSayNo #alarmscam #doortodoorsales


*Alex isn't a real person. If you know an Alex please be kind to him.


For more information do yourself a favor and do a Google Search of "door to door alarm scam" and always get 3 quotes. Please share.


THANK YOU SP&T NEWS FOR THE WRITE UP ON OUR 20TH BIRTHDAY!


SP&T News, Canada's #1 magazine for security dealers and integrators recently interviewed Virgil Reed.

Before founding Reed Security, a Saskatoon-based business that offers custom-designed alarm systems and high-definition video surveillance, Virgil Reed got his first taste of the security industry working as commercial sales representative for ADT Security back in 1998.

Though he appreciated the vital lessons that he learned from the company, Reed decided to follow his dream of starting his own company.

Founded in 2000, Reed Security started out as an authorized dealer for another company for five years before making another change.

“After five years of being a dealer, we became an independent — and it was the greatest choice I ever made,” Reed said in an interview with SP&T News.

Read the full article: https://www.sptnews.ca/reed-security-celebrates-20-years/

REEDHD™ FEVER SCREENING CAMERAS "APPROVED BY HEALTH CANADA"


WHO NEEDS THIS?

Our solution is a non-contact initial screening tool for facilities with high volumes of workers, visitors, travellers, shoppers, and students. Fever Screening Cameras are ideal for:

  • Manufacturing, Processing Facilities
  • Grocery Stores, Retailers
  • Office, Public Buildings
  • Hospitals, Long Term Care Homes
  • Airports
  • Schools
  • Mines
  • Pharmacies
  • Medical, Dental, Chiropractor Clinics

HOW IT WORKS

Fast, Reliable, Safe COVID-19 Symptom Detection

Fever Screening Thermal cameras are designed for the preliminary screening of elevated skin surface temperatures -  specifically the forehead region. Accuracy is within +/- 0.5 degrees Celsius.

Cameras are mounted at face level and  display the temperature of visitors entering a building. 

When an elevated body temperature (possible fever; COVID-19 symptom) is detected the camera triggers a flashing strobe light, a sounder and sends an instant notification to our smartphone and desktop apps.

A secondary screen is performed by a supervisor or security personnel for a closer inspection. The visitor can be refused entry and should seek medical attention.

All evidence is recorded on a NVR (network video recorder) in 4MP HD  and thermal for 60+ days .

Features

  • One second to detect skin-surface temperature of a person
  • Multi-person detection simultaneously
  • Non-contact measurement to avoid physical contact
  • Immediately alarming to notify operators
  • AI detection to reduce false alarms from other heat sources 
Measurement Temperature Range: 30 to 45 degrees C
Operating Temperature Range: 10 to 35 degrees C

20 YEARS EXPERIENCE

Reed Security is an award winning Canadian security integrator with 20 years experience. We are a brand you can Trust.

We protect 5000+ homes and businesses in Canada and have locations in Saskatoon (headquarters), Regina, Prince Albert, Edmonton and Calgary.

We have received 20+ Award Recognitions from our local Chamber of Commerce and Business Associations for Customer Service, Management Quality, New Direction, Marketing and Small Business of the Year.

Our Solutions include:

  • Smart Alarms
  • Access Control
  • ReedHD™  Security Cameras
  • ULC Alarm and Video Monitoring
  • CAN/ULC S-561 Fire Alarm Monitoring
  • System Engineering
  • Professional Installation

ABOUT HIKVISION

Reed Security is a Platinum Partner with Hikvison -  the world’s leading provider of innovative security products and solutions. Hikvision has more than 40,000 employees, over 19,000 of which are R&D engineers.  

Request a Quote Today. 
1.844.384.7233 or sales@reedsecurity.ca
fevercameras.ca 


#covid19cameras #feverscreeningcameras #coronavirusdetectioncameras #reedsecurity #fevercameras


REED SECURITY DECLARED "ALLOWABLE BUSINESS" DURING COVID-19



All of us have been impacted by COVID-19 and it's devastating. We will continue to do everything we can to keep our People and You safe.


The Government of Saskatchewan has released it's list of Critical Public Services and Allowable Businesses to address the COVID-19 pandemic.


For the complete list visit

https://www.saskatchewan.ca/government/news-and-media/2020/march/25/allowable-business-services


Reed Security is an Allowable Business
that provides security services including private security guards, monitoring or surveillance equipment and services. 


We have implemented comprehensive measures to increase the safety of the People that matter most - our Families, our Staff and our Clients.


Even though Reed Security is considered an Allowable Business we have decided to close our office to visitors to Reduce the Spread. What does this mean?

  • Maintaining Regular Business Hours - Monday to Friday, 8:00am to 4:30pm CST
    Many of our staff are working remotely from home (and spending a LOT of time with family).
    Tel. 306.653.3200 or 1.844.384.SAFE
  • Residential Security Sales - We will continue to provide remote consultations and sales.
    Book a Consultation
  • Commercial Security Sales - We will continue to provide remote and on-site consultations and sales.
    Book a Consultation
  • Installations - We will continue to provide on-site installations.
    Book an Installation
  • Support/Service - We will continue to provide remote and on-site service.
    Get Help or Book a Service Call
    We have made "social distancing" arrangements if you need replacement parts, batteries, yard signs, etc.
  • Administration/Accounting - We will continue to provide all functions.
    administration@reedsecurity.ca or call us
  • Alarm and Video Monitoring - We will continue to provide all notification service and dispatching.

We are paying attention to COVID-19 closely and will continue to update you on our operations.

#flattenthecurve #stayhome #socialdistancing




REED SECURITY CORONAVIRUS RESPONSE PLAN


To Our People - Clients, Dealers, Staff and Community,

At Reed Security we're paying attention to the COVID-19 pandemic outbreak. It's unsettling and share the same concerns as you.

We have increased measures to Reduce the SpreadWe encourage you to consult these trusted sources before making any decisions or disseminating any information: 


INCREASED MEASURES

  • As of today none of our employees have traveled to a country or area with an “Active Travel Health Notice” per Public Health Canada. If an employee did we would not allow the person to return to work until the end of the mandatory government recommended self-quarantine - which is currently 14 days
  • If you (employee) travel outside of Saskatchewan please consult a government website to assess the risk level and current protocols for your trip and return. All travel outside of Saskatchewan should be disclosed to the office for the safety of all employees and our clients.
  • If you (employee) are faced with self-isolation and do not have adequate supplies please let us know and we will do our best to assist you.
  • If you have upper-respiratory symptoms (headache, coughing, fever, other flu-like symptoms), please notify us and stay home; and we recommend you consult a doctor and a trusted information source to determine the best next steps.
    • As of today most clinics and doctors offices request that you call first if you think you have COVID-19 so that they can be prepared for your arrival.
    • Please do not come to work within 24 hours of having symptoms of a cold or flu.
    • If a household member is symptomatic, but unconfirmed COVID-19 please consult a professional and use your best discretion in deciding when it’s safe to return to work.  
  • Should you (employee) require self-isolation or extended time off for illness please contact Employment Canada about benefits.
  • If you (employee) are confronted with someone who is COVID-19 symptomatic please maintain a safe distance of at least 2 meters or 6 feet, as always you have the right to refuse work that you think is unsafe.
  • While we are extremely happy with the job our cleaning staff does we have requested they increase their current cleaning to include wiping down public surfaces with alcohol based wipes.
  • Our goal is to reduce the staff in the office at any given time by 20%. Please discuss work from home or reduced in office days with your manager. 

 
REDUCE THE SPREAD

  • Wash your hands frequently with soap and water for at least 20 seconds, and especially after using the restroom and before eating.
  • Use an alcohol-based hand sanitizer, wherever available. 
  • Avoid touching your nose, mouth, and eyes.
  • Avoid shaking hands, hugging, or other personal contact.
  • If you need to cough or sneeze, cover your nose and mouth with a tissue or your bend of your elbow.
  • Wipe down your cell phone with alcohol based wipe several times per day.
  • Once per day wipe down public surfaces with an alcohol based wipes. This includes the front counter, light switches, door knobs, proximity card readers, and security system keypads.
  • Everyone (including clients) is required to wash their hands before and after using our boardroom.
  • Do not share computers, desks or phones.
  • Where possible do not share tools or van space.
  • Anyone can be denied entry into our office, or asked to leave the office if they are displaying symptoms that make our staff feel unsafe, a sign will be posted to indicate this at the front door of our office.

INCREASED FIELD STAFF MEASURES MARCH 16TH, 2020

  • Field staff are our sales representatives and technicians.
  • Field staff are to have hand sanitizer and disinfectant wipes with them. 
  • Field staff should wash or sanitize our hands Before, During and After a site visit.
  • Technicians should wipe down equipment that multiple people touch at the end of an installation. (i.e Keypads, Proximity Card Readers, Monitors, Keyboards, Mouse’s, etc.)
  • Field staff are to ensure they are not exhibiting any symptoms as outlined by the trusted sources listed above before coming to work. 
  • Do not come to work within 24 hours of experiencing COVID-19 symptoms.
  • If you traveled outside of Saskatchewan, you must disclose it to management.
  • Do not share vehicles as much as possible.
  • Wipe down steering wheels, gear shifters, keys, radios, interior door handles, etc… with disinfectant wipes regularly. 
  • If you have a cough or sneeze, please remove yourself from the area, cough/sneeze into a tissue or the bend of your elbow. Wash/sanitize your hands (especially in the presence of others).

                  UPDATED COVID-19 MEASURES MARCH 16TH, 2020

                  • All employees are to stay at least one meter apart.
                  • Please wash your hands before entering and after exiting the lunch room and board room.
                  • All employees are to eat lunch at their desks. You may use the lunch room to prepare or store your lunch but no lingering.
                  • Daily huddles and weekly meetings should take place via Zoom app if you cannot maintain the one meter safe distance.
                  • We are wiping down of all “public” surfaces once per day. All office should help (we have a checklist).
                  Employees that have been approved to work from home must submit the following:

                  • A photo of their home work space including the computer/technology you plan to use at home.
                  • Confirmation you can access your desktop computer via ZOHO Assist. Geoff and Garrett can help you set this up.
                  • Confirmation of how you intend to take and make phone calls.
                    i.e. my cell number is this please forward calls to my cell and I will call people back from my cell
                  • No files, paper or inventory should be removed from the office. If you require a document SCAN IT and SAVE IT to your Office 365 One Drive. 
                  • Sales Team can take documentation you are actively working on home, but you must leave an itemized list on your desk of what you are removing from the office. 

                  Permanent Work Changes:

                  • All contracts, maps, security drawings, JIFC Forms and client related paperwork are to be scanned and uploaded to the client MKS file. If you need a reminder how to do this please ask.
                  • Use ZOHO Assist to access your Desktop PC remotely.
                  • All WO and WO related materials should be photographed and emailed to the office to be stored digitally in the client MKS file.

                  Temporary Work Changes:

                  Filing

                  • The Admin Team will continue to file, however we will file in a weekly rotation i.e. new empty bin will be put out each Monday subsequently the old bin will be removed and filed sometime that week. This is to allow a 48 hour “cooling off" period for all files.
                  • If you require a file that is in a bin please wash or sanitize your hands before and after looking for the file.
                  • If you require a file that is at another employee's desk please have them have them retrieve it for you. If this isn't possible please wash or sanitize your hands before and after looking for the file.

                  The Management Team at Reed Security is reviewing the situation daily. We will provide additional updates when available.


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                  LOCATIONS

                  Locations
                  SASKATOON
                  Reed Security Group (HEAD OFFICE)
                  14-1724 Quebec Avenue
                  Saskatoon, SK S7K 1V9
                  Ph: 306.653.3200

                  SuRe InnoVations
                  1701 Saskatchewan Avenue
                  Saskatoon, SK S7K 1P7
                  Ph: 306.974.0888
                  1.844.384.SAFE (7233)

                  Locations
                  REGINA
                  ViboPulse Services
                  Ph: 306.206.0700


                  Locations
                  PRINCE ALBERT
                  Thor Security Ltd.
                  1-243 South Industrial Drive
                  Prince Albert, SK S6V 7L9
                  Ph: 306.922.7200

                  Locations
                  CALGARY
                  Oxford Security Systems
                  1105, 6027-79th Avenue SE
                  Calgary, AB T2C 5P1
                  Ph: 587.393.2800

                  Locations
                  EDMONTON
                  Country Guard
                  Ph: 1.855.424.2324

                  24/7 RAPID RESPONSE MONITORING STATIONS

                  1.800.268.6870

                  STEALTH LIVE VIDEO MONITORING STATIONS

                  1.866.756.7847