New & Noteworthy

YWCA SASKATOON NAMED FIRST COMMUNITY CAMERAS RECIPIENT


At Reed Security, one of our core values is Care. We talk a lot about protecting the communities we serve, but recently, we decided to put our tools where our mouth is.


We are incredibly proud to announce the successful installation of our inaugural Community Cameras project, and the very first recipient is the truly deserving YWCA Saskatoon.


They are currently putting the finishing touches on a brand-new, 90-space childcare center located at 140 Wall Street. This facility is a much-needed extension of the amazing work they already do at their 25th Street location, and we wanted to ensure their new space was as safe and secure as possible.


Trading Our Desks for Toolbelts

To make this massive project happen, we did something unprecedented: we completely shut down the Reed Security office for the day.








We formed cross-departmental installation teams to get the work done together.


The Experts: Our experienced technicians stepped up as project team leads, guiding the process from start to finish.


The Rookies: Members of our sales, admin, and support teams traded their everyday tasks for non-traditional roles, pulling wire, mounting cameras, and learning the ropes.











It was a phenomenal day of hands-on learning, cross-training, and team building. Getting out from behind our screens to physically build a safer environment was the ultimate expression of how much we care about our community.











Peace of Mind for Local Families

For the YWCA, safety isn't just a feature; it's a necessity.


Carla Huntington, the VP of Development & Engagement at the YWCA, shared that security is top of mind for their organization. The families dropping off their children at the new 140 Wall Street location need to know their kids are in a safe, monitored environment. Providing that ultimate peace of mind is exactly what the Community Cameras project is designed to do.


Carla also mentioned how easy and pleasant the grant process was, noting that without community support and great security, they wouldn't be able to do the vital work they do.















Does Your Non-Profit Need Smarter Security?

We couldn’t be happier with how our first Community Cameras installation turned out, and we are already looking forward to the next one.

If you are part of a local non-profit organization that could benefit from a state-of-the-art security system, we want to hear from you!


Learn more about the program and apply for the grant today at:


www.communitycameras.org







1,179 NEW SUPERFANS AT REED SECURITY


In October 2024, we set a long-term goal at Reed Security:

10,000 SuperFans by December 2034.


This wasn’t about chasing fast growth.

It was about building something that lasts.


So we put the goal on the wall in our hallway. Hand drawn. Impossible to ignore. A daily reminder that customer experience is the work.


Real Progress. Real People.


In 2025, we’ve added 1,179 new SuperFans.


Most of them are right here in Saskatchewan, where we’ve built our reputation delivering smart home security and business security with a local-first mindset.


At the same time, we’re expanding across Canada through our Authorized Dealer network, bringing the same standards and expectations to new communities.


Growth matters. Consistency matters more.


How We Define a SuperFan


We don’t guess. We measure.


SuperFans are tracked through:


Google Reviews

  • 4.6 stars rating
  • #1 rated security company in Saskatchewan


Post-installation surveys

  • Feedback from smart home and business security installs


Client referrals

  • The highest compliment we can earn


Support Desk reviews

  • Because service doesn’t end after install day


Client testimonials

  • Real experiences, not marketing copy


If it’s not tied to real feedback, it doesn’t count.


Why Experience Comes First in Security


Security is personal. Whether it’s your home or your business, trust is everything.


Customer experience isn’t a department at Reed Security.

It’s the strategy.


We believe in Expert Local Service:


  • Local technicians and local support
  • Real people answering the phone
  • Same-day follow-up whenever possible
  • Owning issues and fixing them properly


That mindset is what allows us to serve Saskatchewan well and responsibly expand across Canada through dealers who share our standards.


Playing the Long Game


We’re proud of the 1,179 SuperFans added in 2025, but the real focus is the next one.


That’s how you build a company people recommend, whether they’re looking for smart home security in Saskatchewan or business security anywhere in Canada.


If you’re already a SuperFan, thank you.

If you’re not yet, we’re ready to earn it.




STRUGGLING WITH CASH FLOW? WE CAN FIX THAT


Most security dealers don’t fail because they can’t sell. They struggle because of cash flow.


It’s a common story: you work hard to sign new clients, install systems, and build recurring revenue. But then you wait. And wait. And wait. Sometimes months go by before you see the money you earned. Meanwhile, your expenses don’t wait - your team, vehicles, marketing, and operations still need to be paid.


That cash flow gap can stall growth, kill momentum, and limit your ability to scale.


We’ve solved this problem for our dealers.


Weekly Funding. Real Cash Flow.


The Reed dealer program gives you access to quick, predictable weekly funding, so you can keep growing without the financial bottleneck.


Here’s what that means in real terms:


  • No more waiting months to get paid
  • Consistent cash flow to cover operations and reinvest in growth
  • Freedom to scale without constantly worrying about receivables
  • A Trusted Canadian Partner


For 25 yearsReed Security has been building recurring revenue and delivering trusted security solutions across Western Canada. We know the challenges dealers face because we’ve lived them. That’s why our program is designed to help you grow your RMR fast, with a strong partner behind you.


When you join the Reed dealer program, you get more than funding. You get:


  • Proven marketing and lead generation strategies
  • Local installation and service support
  • A trusted Canadian brand your clients will recognize
  • A partner who understands the business inside and out


Meet Us at Security Canada Central


We’re exhibiting at Security Canada Central on October 22–23, 2025 at the Toronto Congress Centre. If you’re a dealer or thinking about becoming one, stop by Booth 129 and let’s talk about how we can help you scale faster and smarter.


You can also learn more at reeddealers.ca


#SecurityCanada



THE 5 BIGGEST LESSONS I LEARNED


Last night, I stood on stage and told my story.


It wasn’t perfect. It wasn’t polished. It was raw.


I talked about the highs, the gut punches, the mistakes, and the lessons that came out of them. It was emotional for me to share. And the crowd connected with it.


These lessons aren’t from a textbook. They come from real experiences, tough decisions, and a few scars. Here are the five biggest lessons I’ve learned from building my business.





1. Be Far More Diligent


I chose the wrong partner early on, and it cost me. A lot. I felt blindsided, frustrated, and honestly, a bit foolish. I told myself I’d never end up in that position again.


That’s when I started getting far more diligent. I became the guy who asks question after question after question… and then verifies everything. If the answers don’t add up, I move on.


A few things that guide me:


  • Don’t believe everything you read or hear
  • Pay attention to what’s missing in the story
  • Use AI to help analyze the facts


This approach now guides who I hire, which dealers we work with, and who we partner with.






2. Communicate, Communicate, Communicate


I’ll never forget the day CRA froze my bank account. I was young, broke, and terrified. When your bank account is frozen, your business is frozen. I didn’t sleep that night.


The next morning, I picked up the phone, stayed calm, explained my situation, and asked for a plan. I didn’t make excuses. I told the truth. They listened. By the next day, we were back in business.


That moment taught me the power of clear communication when things are hard.


Here’s what works for me:


  • Pick up the phone or meet in person
  • Be nice
  • Be truthful – even if it hurts
  • Share your plan
  • Follow through


Silence breeds fear and assumptions. Communication builds trust.





3. Never Get Too High and Never Get Too Low


This one is personal.


For years, my mood was tied directly to the business. If things were good, I was on top of the world. If things went sideways, so did I. It’s a brutal way to live, and it affected my confidence, my family, and my ability to lead.


Eventually, I learned to build habits that keep me grounded no matter what’s happening:


  • Exercise clears my head
  • Time away resets my perspective
  • Being present with my family reminds me what matters
  • Friends, mentors and peers give me perspective and support


These habits keep me from flying too high when things are great, and from sinking too low when they suck.





4. Get Noticed


Early on, I had a great product, but nobody knew who we were. We were invisible. And that hurt. I was working so hard, but it felt like no one was paying attention.


That frustration taught me two big lessons:


1. Pay attention to marketing

2. Build your brand, not someone else’s


I started experimenting, showing up, and trying everything until something stuck.


Today, I spend about 40% of my time on branding, marketing, and relationships. Because if people don’t notice you, they’ll never buy from you.





5. Look After Your People


Over the years, I’ve learned that business isn’t about products or profits. It’s about people.


For me, that means:


  • Being kind and flexible
  • Having fun together
  • Recognizing effort
  • Paying people properly
  • Keeping everyone in the loop and part of the plan


When you look after your staff, they look after your clients.

When you look after your clients, they stay loyal.

And when you give back to your community, it all comes full circle.


Staff. Clients. Community.

Look after your people – and they’ll look after you.







Final Thought


No pain, no gain. And it was worth it.


These lessons were earned the hard way. If they resonate with you, I hope they help you avoid a few of my mistakes, or at least give you some encouragement when things get tough.

-Virgil




OUR CEO WILL BE SHARING HIS STORY


As Founder and CEO of Reed Security, Virgil Reed has spent 25 years growing the company from a small start-up into one of Western Canada’s leading independent security providers with a national dealer program. 

Along the way, he’s faced setbacks, fierce competition, and market shifts that tested his resolve but also created opportunities for growth. 

His Lessons I’ve Learned talk will highlight the pivotal challenges and successes that shaped both his leadership and the company’s journey.

💡Learn from Virgil's and our other speakers' experiences on October 7th

Do not miss out on this one-of-a-kind event.

Get your tickets today using the link 🔗 below:

Buy Tickets




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LOCATIONS

SASKATOON SECURITY
Reed Security Group (HEADQUARTERS)
14-1724 Quebec Avenue
Saskatoon, SK S7K 1V9
Ph: 306.653.3200
1.844.384.SAFE (7233)

Sure Innovations
1701 Saskatchewan Avenue
Saskatoon, SK S7K 1P7
Ph: 306.974.0888

 

REGINA SECURITY
ViboPulse Services
Ph: 306.206.0700

WINNIPEG SECURITY
Guardian Advanced Solutions
Ph: 204.250.7510 or 204.878.0061

PRINCE ALBERT SECURITY
Thor Security Ltd.
355 16th St West
Prince Albert, SK S6V 3V6
Ph: 306.922.7200

 

KAWARTHA LAKES REGION SECURITY
Dot Communications
54 Lindsay St S
Lindsay, ON K9V 2L8
Ph: 1.833.368.2666

GREATER TORONTO AREA SECURITY
Pride Security
102-100 Matheson Blvd East
Mississauga, ON L4Z 3P8
Ph: 647.506.0002

 

CALGARY SECURITY
Oxford Security Systems
#501, 2903 Kingsview Blvd SE
Airdrie, AB T4A 0C4
Ph: 587.393.2800

EDMONTON SECURITY
Digitech Security Systems
Ph: 780.444.4449