For Rahul Patel, owner of Vibopulse Services, the most important part of a security installation happens after the equipment is powered on.
“After installation is where the main service starts,” he says. It’s a philosophy that has guided his 10 years as a Reed Security dealer: be available, educate customers, and keep supporting them as their needs change.
From Technician to Business Owner
Before joining the Reed Security dealer program in 2016, Rahul spent years installing systems. He loved the technology but was ready for self-employment. A conversation with founder Virgil Reed gave him his start, and a decade later, he continues to find immense satisfaction in his work.
“It’s the satisfaction of giving protection to the customers,” he says. “Giving them peace of mind.”
Earning Trust, One Installation at a Time
Rahul’s commitment to follow-through has earned him incredible client loyalty. One of his earliest customers, a funeral home operator in Estevan, continually relies on Rahul to secure multiple locations. He earns this repeat business through prompt service, clear quotations, and consistently delivering on budget. Beyond his commercial projects, Rahul also expertly installs smart home security systems, bringing that exact same level of care, convenience, and protection to local homeowners.
Some Clients You May Recognize
Today, Rahul serves businesses and institutions across Regina and southern Saskatchewan. His diverse commercial portfolio includes Russel Metals, Procor Ltd., Grifols Canada, and Long & McQuade in the Regina area, along with the Court of King’s Bench in Moose Jaw. He also secures local retail staples like Dad’s Organic Market, Bombay Spice, Great Asian Market, G’s Cannabis, and Shell Select.
Each customer has unique needs, from investigating missing inventory to managing access and protecting property. For example, Rahul recently helped a business whose staff were not consistently arming the alarm. By upgrading the system to include remote control, automated scheduling, and real-time notifications, he gave the owner greater oversight without needing to be on-site. For Rahul, taking the time to explain exactly how to use those features is an essential part of the service.
The Support Behind the Business
Running a company brings challenges far beyond the installation itself. Rahul notes that Reed Security’s head office has provided vital guidance with sales, marketing, lead generation, billing, and end-user technical support. Additional contract work from Reed Security also helped stabilize his cash flow.
Having an experienced team to turn to for advice and operational support helped him successfully navigate the learning curve of becoming an owner-operator. It's the exact framework the Reed Security Dealer Program was built to provide for ambitious technicians.
Building a Business and a Family Life
Moving to Regina in 2010 gave Rahul the perfect environment to balance a thriving career with his family. Operating his own business allows him to stay present for his wife and two children, ensuring they always have time for their favorite family road trips.
Thank you, Rahul, for 10 years of partnership and for the dedication you bring to Reed Security customers in Regina and beyond!
Do you have a background in the security industry and ready to take the next step into self-employment? Discover how you can build a successful business with our support. Learn more about our dealer program at reeddealers.ca