In October 2024, we set a long-term goal at Reed Security:
10,000 SuperFans by December 2034.
This wasn’t about chasing fast growth.
It was about building something that lasts.
So we put the goal on the wall in our hallway. Hand drawn. Impossible to ignore. A daily reminder that customer experience is the work.
Real Progress. Real People.
In 2025, we’ve added 1,179 new SuperFans.
Most of them are right here in Saskatchewan, where we’ve built our reputation delivering smart home security and business security with a local-first mindset.
At the same time, we’re expanding across Canada through our Authorized Dealer network, bringing the same standards and expectations to new communities.
Growth matters. Consistency matters more.
How We Define a SuperFan
We don’t guess. We measure.
SuperFans are tracked through:
Google Reviews
- 4.6 stars rating
- #1 rated security company in Saskatchewan
Post-installation surveys
- Feedback from smart home and business security installs
Client referrals
- The highest compliment we can earn
Support Desk reviews
- Because service doesn’t end after install day
Client testimonials
- Real experiences, not marketing copy
If it’s not tied to real feedback, it doesn’t count.
Why Experience Comes First in Security
Security is personal. Whether it’s your home or your business, trust is everything.
Customer experience isn’t a department at Reed Security.
It’s the strategy.
We believe in Expert Local Service:
- Local technicians and local support
- Real people answering the phone
- Same-day follow-up whenever possible
- Owning issues and fixing them properly
That mindset is what allows us to serve Saskatchewan well and responsibly expand across Canada through dealers who share our standards.
Playing the Long Game
We’re proud of the 1,179 SuperFans added in 2025, but the real focus is the next one.
That’s how you build a company people recommend, whether they’re looking for smart home security in Saskatchewan or business security anywhere in Canada.
If you’re already a SuperFan, thank you.
If you’re not yet, we’re ready to earn it.